All supplies, services and offers of the Stadionshop online store managed by Transfera, d.o.o. are subject to these terms and conditions, unless the parties expressly agree otherwise. The version that was concluded on the date of the contract is valid and authentic.

The Stadionshop.com website contains an online store that complies with the Consumer Protection Act. Upon logging in to the system, the visitor has the opportunity to obtain a username and password, with which their account can be accessed every time they visit the site – a user profile enables the right of purchasing. A visitor can also make a purchase as a guest without obtaining a username and password. The General Terms and Conditions address the operation of our online store, the rights of the user and the business relationship between the owner of the online store and the consumer.

 

Payment

As the Stadionshop online store, we provide the following payment methods:

• Paypal - an online secure payment service for credit cards and other payment methods
• Credit cards (Visa, Eurocard, Mastecard, Diners) through the payment system of Braintree owned by Paypal. You can read more about the company at this link: Braintree.
• Klarna Please find more information about Klarna payments on this link : https://www.stadionshop.com/eu/payment_options_and_methods. 

 

Delivery

Items ordered on Stadioshop.com are shipped within the shortest possible time, generally the same working day for all orders placed by 1:00 pm.

The shipment is dispatched according country-specific delivery service. If, at the time of delivery, the customer is not at the intended place of delivery, the supplier will leave a message with further instructions.

The Stadionshop online store offers its customers the following services : https://www.stadionshop.com/eu/delivery. 

DHL delivery service does not deliver packages to A.P.O. Boxes or U.S. Military Bases. Such a package is rejected and sent back to the sender. All costs connected with shipping, returning of shipment and costs of customs procedures in origin and destination country are on the buyer expense. 

 

Prices

Prices are valid at the time of placing the order. In the event that the price information is incorrect, the supplier will offer the buyer a waiver of the purchase or a solution that will be of mutual satisfaction.

In the event, the product is made according to the customer's instructions and is tailored to the customer's needs (such as a jersey with a print, such a product cannot be returned or replaced). Such products also contain this warning in the product description.

There is the possibility that the supplier may not be able to change the data concurrently. In such a case, the buyer is informed of the changes and is able to cancel the order or is proposed a solution that will be of mutual satisfaction.

The online price is valid for all registered buyers of the online store www.stadionshop.com. You become a registered buyer when placing your order via the online shopping cart at www.stadionshop.com. The regular price is valid for unregistered users who wish to make a purchase at our office, not via the online shopping cart. Where only one price is displayed per item, the online price is equal to the regular price.

All prices on www.stadionshop.com are in EUR and are valid on the day of purchase or order execution. Prices are in EUR and already include VAT, unless explicitly stated otherwise. VAT taxpayers are required to provide their tax ID when registering. The supplier tries to ensure up to date and correct information contained on Stadionshop.com. The published product prices are subject to change without notice. When purchasing, we will consider the price which was valid when placing an individual order.

 

Return of Goods and Contract Withdrawal

Please follow instructions on this link : https://www.stadionshop.com/eu/return_of_goods. 

 

Complaint for goods sold and delivered

Please follow instructions on this link : https://www.stadionshop.com/eu/complaint_for_goods_sold_and_delivered.